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June 4, 2017 at twelve:17 pm I rented a car next to the Mexican border in San Diego. I had no windshield wiper fluid along with the fuel tank was not whole. They give you the keys….. and then deliver you off to a tremendous parking zone jam packed with autos in the dark. Very good luck acquiring your automobile!!! Oh Of course I forgot so as to add…… the car parking zone isn’t near the rental building, so you may be going for walks at midnight alone searching for your car.
January twenty five, 2017 at 8:02 am On my reservation I used to be scheduled to lease a Buick Verano or one thing very similar, on the other hand Once i arrived at Spending budget which was not the situation. The non friendly agent advised me he experienced a Hyundai available, which was good. After i inspected the Hyundai the front window was down and it had been raining, And so the seat was window, to ensure that motor vehicle wasn't a possibility. The agent suggested me he had a Kia Optima which I inspected and it was fantastic. The agent advised me the Kia was more money as it was in a unique course, I felt it was unfair as the Hyundai I would've taken if the seat wasn’t damp. He said it absolutely was likely to be $ten.
July 25, 2017 at ten:59 am I termed on for your truck to tow a car or truck back again to Arkansas. On the telephone I questioned the person do their cars and trucks or trucks have tow bars,he reported they might. Requested for F-one hundred fifty or very similar. Once i came into the St. Louis airport to pick up the automobile I asked the intestine driving the counter did they have got a trailer hitch and he reported they don’t allow towing due to the transmission. So he identified as all-around to see if there have been any spending plan shifting trucks, all were getting used. So considering the fact that there was no feeling in me obtaining the rental I had to cancel it. I'm a more than the highway truck driver so transporting my car is difficult. Once i known as customer care about me canceling they advised me which i was currently being billed a one hundred fifty dollar charge.
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My previous two rentals at Fort Myers and John Wayne airports eventually turned out Alright. My challenge occured if the agent tried to rent me truly “crappy†autos supposedly in the same class because the posted illustration.
So, taking photograph is demonstrating a sign of my self-assurance that i'm executing “good Participate in†and that i'm telling the truth.
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PS: yet another time I call Costumer Service and speak with “supervisor†and allow them to know the way lousy could be the company and she or he stated that she can’t obtain any history of my phone calls, that due to the fact I created the reservation with third party they don’t hold history on that ..::
July seven, 2016 at eight:05 pm I booked my rental by means of Southwest and was provided an estimate of $262.sixty five (confirmation number 32106386US4). We arrived in Houston’s Pastime Airport around 10PM and after that, the moment we arrived on the assistance location, we waited in line for more than an hour or so. The agent was pleasurable, but when she asked if I wished insurance, I stated NO, considering the fact that I had this protection by myself insurance. She then instructed me to go on and strike the YES vital.
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May well 31, 2018 at four:39 pm I pay as you go a vehicle online to vacation outside of state. Decided that I didn't require the vehicle and named reservations to cancel, was told that my card can be billed $a hundred and fifty to cancel. The full expense of the rental was $204.eleven. Made a decision to modify it for someday, the agent to the mobile phone mentioned that I would need to contact or head to The situation to change or modify. I named the location on 4232 Lavista rd, Decatur Ga they usually informed me which discover this info here i could not modify or modify with a pay as you go but I ought to simply call reservations, who instructed me to come back to The situation in which I rented. I chose to lease the vehicle; traveled to The placement. Questioned the agent Brian, the very same inquiries which i requested over the mobile phone. Received the identical bs. I had been given a clipboard to go out and mark over a makeshift car or truck of all the scratches/dents. They reserved a passot with darkish, deep scratches around the fender during the back; all of the way across. The passenger sige from your front on the back had key marks in long “x†marks and straight into the trunk. I explained to them that is not satisfactory. They mentioned that’s all that they had, I reserved it And that i had to have it or they'd demand me comprehensive price tag as if I rented it…not satisfactory.
I are getting to be extremely pressured out and bodily, emotionally, and mentally Ill and discouraged over this case, and admittedly are unable to spare that kind of money.